Terms of service

Terms of Use

Effective Date: September 12, 2026

Welcome to Kakandora! These Terms of Use ("Terms") govern your access to and use of the Kakandora website, services, and online store. By accessing or using our website, placing an order, or interacting with our brand, you agree to be legally bound by these Terms. If you do not agree with all of these terms, please do not use our website or services.

1. General Overview & Acceptance

By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following terms and conditions. These Terms apply to all users of the site, including browsers, vendors, customers, merchants, and/or contributors of content.

We reserve the right to update, change, or replace any part of these Terms of Use by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

2. Eligibility & User Accounts

Age Requirement: By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you have given us your consent to allow any of your minor dependents to use this site.
Account Security: If you create an account on our website, you are responsible for maintaining the confidentiality of your account credentials, password, and for restricting access to your computer or device. You agree to accept responsibility for all activities that occur under your account.
Account Termination: We reserve the right to refuse service, terminate accounts, or cancel orders at our sole discretion if we suspect any fraudulent activity or violation of these Terms.

3. Intellectual Property Rights

All content included on this site—such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software—is the property of Kakandora or its content suppliers and is protected by international copyright, trademark, and intellectual property laws.

Prohibited Use: You may not copy, reproduce, distribute, republish, download, display, post, or transmit any material from this site in any form or by any means without the prior express written permission of Kakandora.
Custom Designs: Any custom artwork, prints, or personalized specifications submitted or created for you remain protected, and unauthorized commercial reproduction is strictly prohibited.

4. Product Descriptions & Availability

We strive to be as accurate as possible in describing our products, including colors, dimensions, and materials. However, we do not warrant that product descriptions, colors, or other content on the site are entirely accurate, complete, reliable, current, or error-free.

Variations: Due to monitor settings, screen resolutions, and handmade or custom manufacturing processes, slight variations in color or texture may occur.
Availability: All products are subject to availability, and we reserve the right to limit the quantities of any products or services that we offer.

5. Orders, Pricing, and Payments

Pricing Accuracy: Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
Order Acceptance: We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order.
Payment Methods: You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

6. Return, Replacement, and Refund Policy

All purchases made through Kakandora are subject to our separate Return and Refund Policy, which outlines our strict no-refund stance, 7-day video-verified replacement guidelines for damaged/defective items, and exchange rules. Please review our Return and Refund Policy on our website for complete details.

7. Limitation of Liability

To the fullest extent permitted by applicable law, Kakandora, its directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors shall not be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind—including, without limitation, lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages—whether based in contract, tort (including negligence), strict liability, or otherwise, arising from your use of any of the service or any products procured using the service.

8. Governing Law & Jurisdiction

These Terms of Use and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of India. Any legal disputes, claims, or controversies arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the courts located in Pune, Maharashtra, India.

9. Changes to Terms of Use

You can review the most current version of the Terms of Use at any time at this page. We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Use by posting updates and changes to our website. It is your responsibility to check our website periodically for changes.